AI front desk for dental clinics
Every call answered.
Every booking double-checked.
Ella answers your clinic's phone and website chat, books real appointments against your real calendar — hours, breaks, and holidays included — and knows exactly when to hand a caller off to your team instead of guessing.
The problem
A ringing phone is a patient walking away.
Most clinics lose new patients quietly — not to a competitor's better dentist, but to whoever's front desk happens to pick up first. Every call sent to voicemail, every message that comes in during lunch or after 5 PM, is a coin flip on whether that patient calls back.
Front desk staff can't be on the phone and at the counter at the same time. Answering services are expensive and don't know your actual availability — they just take a message and hope someone follows up in time.
Ella doesn't take a message. It checks your real schedule — the actual service length, your clinic hours, your lunch break, your holidays — before it ever tells a patient a time is available.
What Ella does
One receptionist, covering the phone and the chat window.
Answers every time
Calls and website chat messages get a real, immediate reply — 24 hours a day, including after your team has gone home.
Checks before it books
Ella confirms the full length of the appointment fits — not just the start time — against your actual open slots.
Hands off, honestly
If a patient asks to speak with a person, Ella says so and connects the call, or texts your team right away on chat.
Sits alongside what you use
Ella works next to your existing phone line and booking system. Nothing to switch off, nothing new for your staff to learn.
Follows through on paper
Every booking sends a confirmation and lands on a shared dashboard your team can see the moment it comes in.
Handled carefully
Patient information is handled under a data agreement aligned with Ontario's PHIPA — not an afterthought bolted on later.
How a pilot works
Live in days, not months — and no obligation to continue.
A short discovery call
We talk through your hours, services, pricing, and how patients usually try to reach you today.
Ella is configured for your clinic
Your real hours, breaks, holidays, and services are set up — not a generic template.
You go live
Calls or chat start routing to Ella. Your existing phone number and systems stay exactly as they are.
A free pilot period
You try it with real patients for a few weeks. If it's not a fit, you walk away — no fee, no penalty.
Early, and honest about it.
Ella is new. We're onboarding our first pilot clinics right now, working directly with each one to get the details right before this scales further. If you're one of the first, you get hands-on setup from the person actually building it — not a support ticket queue.